Ticket Box Office
Summer Box Office Hours: Tuesday from 10am to 5pm.
Located on the southeast side of the Liberty First Credit Union Arena, the Box Office accepts payment in the form of cash, Visa, MasterCard, American Express and Discover cards. We do not accept Apple Pay at this time. The Box Office is closed on major holidays unless an event is taking place at the venue.
There are no refunds and no exchanges on any ticket purchased for a Liberty First Credit Union Arena concert, game or event. Customers can upgrade tickets for events when possible; however, this is not a guaranteed policy and is done at the sole discretion of the event promoter. If an event you are attending cancels, refunds will be processed automatically with the card that was used for the original purchase. If you purchased tickets directly at the box office using cash you will need to return to the box office for your refund. As is the industry standard, any convenience or processing fees will not be refunded for any reason.
Box Office Contact Information
- Street Address: 7300 Q Street, Ralston, Nebraska 68127
- Contact the Box Office: Please e-mail BoxOffice@libertyfirstcuarena.com for your questions.
- Liberty First Credit Union Arena Box Office: 402.934.6291*
- *For general information only, tickets cannot be purchased through this phone number.
Other Phone Numbers
Liberty First Credit Union Arena
- Arena Premium Seating (Club Seats and Suites): Contact Pam Fecht at 402.934.6263
- Arena Accessible Seating: 402.934.6291
Omaha Beef
- Omaha Beef Ticket Office & Group Tickets: 402.346.BEEF (2333)
Omaha Lancers
- Omaha Lancers Ticket Office & Group Tickets: 402.344.7825 or tickets@lancers.com
Accessing Your Tickets
Access your tickets ANYTIME in your account!!
1. visit libertyfirstcreditunionarena.com
2. Sign in to existing account MyAccount
3. Select 'My Upcoming Events'
4. Add your tickets to your mobile wallet for seamless entry into the arena.
Transferring Tickets
🎟️ Transfer tickets easily from your online account
1. visit libertyfirstcreditunionarena.com
2. Sign in to existing account MyAccount
3. Click 'Transfer' under 'My Tickets'
4. Select tickets you wish to transfer
5. Enter name and email or phone number of individual you are transferring to
6. Transfer complete ✔️
Will Call
Tickets purchased with the 'Will Call' delivery method may be picked up at the arena Box Office during business hours, Wednesday-Friday 10am-5pm, or on event night.
Customers must present a valid photo ID in order to collect the tickets.
Ticket Limits
Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Liberty First Credit Union Arena and/or the concert promoter at their discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.
Cancelled or Postponed Events
In the event a performance is cancelled or rescheduled, information is immediately sent to the local media for distribution and placed on the Liberty First Credit Union Arena website.
If an event is cancelled, refunds will be available at the original point of purchase. If the event is rescheduled, tickets purchased for the original date will be honored at the new date. In most cases, refunds will also be available at the original point of purchase for a limited amount of time.
PLEASE NOTE: In the event of a cancellation, the paid ticket price will be refunded.*
*Fees and charges associated with the ticket purchase will be retained.
Tickets purchased with a credit card will be refunded to the original card used to purchase the tickets. The Liberty First Credit Union Arena is not responsible for tickets purchased through unauthorized sources or secondary ticket resellers.